FAQ'S

Refund Policy: All Sales Are Final Sale - So please make sure to read over each product description!

Shipping Process: All Orders Ship USPS - Please Allow 3-5 Business Days for All Orders to Process before shipping, weekends not included in processing time.

How Many Bundles Are Needed For A Full Head?:  Depending on your Desired Fullness Please See Below:
  • 12"-14" Bob (2) Bundles
  • 16"- 24" (3) Bundles
  • 26" & Longer (4-5) Bundles
All estimated to be paired with Frontal, Closure, or Minimal Leave Out.

Lifespan Of Bundles & Wigs?: With proper care Laced By Jay, LLC Bundles & Wigs can last 1-2 Years or even longer! This requires the proper care to get full lifespan.
 (Ex. Co-washing, Conditioning, & Air Drying) Receiving Bundles or Factory Wigs you Always want to Co-wash them for Best Results and let them Air Dry! Receiving a Custom Wig this is Part of the customization and will receive Pre-Co wash & Styled.

Custom Wig Head Measurements: With Laced By Jay, LLC Custom Wig you have the Opportunity to Create your Desired Wig by Selecting Bundles Texture, Length, Color, Frontal or Closure and Exact Head Size.

Measuring Your Head is Very important in customizing your wig to ensure if wig fits properly. So Please Follow these steps when purchasing Custom Wigs below:
 

All Wigs come with Elastic Band/Strap & Combs attached inside for Sercurity when worn Glueless. Wigs can also be Glued/adhered down as desired.

OUR CONTACT INFO:
Laced by Jay, LLC 
Email:  info@lacedbyjayllc.com
Phone:   (314) 324-5931
Business Hours:  9am -5pm CT Mon - Fri